Call Centre: 1-800-265-7293 ext. 7006 (Mon-Fri, 9 a.m.-4 p.m.)
Provincial Vaccine Contact Centre: 1-833-943-3900 (Open 7 days a week, 8 a.m.-8 p.m.)
Friday, September 17 is the last day for the Appointment Booking Line – 1-844-780-0202. Below is a list of who to call or websites that can help with your questions or situation.
Getting a COVID-19 vaccine
- Book or reschedule an appointment online
- Come to a drop-in clinic, no appointment needed (Drop-ins are available for first or second dose for age 12+ only. Those receiving third/booster doses or ages 5-11 must have a booked appointment.)
Call Centre: ext. 7006 (Open (M-F, 9 a.m. – 4 p.m.)
- Booking a COVID-19 vaccine appointment
- COVID-19 questions – including symptoms, exposure, testing, isolation, guidance for high-risk contacts including household contacts
- School-related questions (parents, staff, principals)
- School Immunization program (or visit wdgpublichealth.ca/immunizeGr7 for the upcoming school clinic schedule and frequently asked questions)
- Ontario Roadmap to Reopen
- Ontario Regulations and Provincial Guidance
- Section 22 Orders
- International and Canadian Travel Guidelines
- Third doses (or visit Third dose eligibility and how to get it)
Provincial Vaccine Contact Centre: 1-833-943-3900 (Open 7 days a week, 8 a.m. to 8 p.m.)
- COVID-19 vaccine questions about third doses, vaccines for children ages 5-11, etc. (that are not related to appointments or clinics)
- Vaccine receipts – how to get, print, troubleshooting, etc. (You can also get your vaccine receipt online.)
- Vaccine passport questions (See the FAQs for more information.)
- Speak to an experienced agent or health specialist and services are offered in 300 languages as well as accessible services.