Client and Community Support Call Centre: 1-800-265-7293 ext. 7006 (M-F, 9 a.m.-4 p.m.)
Provincial Vaccine Contact Centre: 1-833-943-3900 (Open 7 days a week, 8 a.m.-8 p.m.)
Getting a COVID-19 vaccine
- Book or reschedule an appointment online or call 1-800-265-7293 ext. 7006.
- Come to a drop-in clinic, no appointment needed
Client and Community Support Call Centre: ext. 7006 (Open (M-F, 9 a.m. – 4 p.m.)
- COVID-19 questions – including symptoms, exposure, testing, isolation, guidance for high-risk contacts including household contacts
- School, child care and camp questions
- Immunization questions including school immunizations, ISPA, influenza and travel
- Ontario regulations and provincial COVID-19 guidance
- Questions from business and workplaces
- International and Canadian travel guidelines
- Recommended doses of COVID-19 vaccine
- Monkeypox information
Provincial Vaccine Contact Centre: 1-833-943-3900 (Open 7 days a week, 8 a.m. to 8 p.m.)
- COVID-19 vaccine questions about third doses, vaccines for children ages 5-11, etc. (that are not related to appointments or clinics)
- Vaccine receipts – how to get, print, troubleshooting, etc. (You can also get your vaccine receipt online.)
- Vaccine passport questions (See the FAQs for more information.)
- Speak to an experienced agent or health specialist and services are offered in 300 languages as well as accessible services.