Contact Us

Please note: COVID-19 questions submitted through this form or email will not be answered.

For questions regarding COVID-19, call the Public Health COVID-19 Call Centre

Health-related questions

Including symptoms, close contacts, travel or if you are a health care provider:

  • Call 519-822-2715 ext. 7006
  • Open Monday - Friday, 9 a.m. - 4 p.m.
  • Closed weekends

Non-health-related questions

Including business or workplace concerns, social distancing questions or non-emergency reporting questions:

  • Call 519-822-2715 ext. 4020
  • Open Monday to Friday 9 a.m. – 4 p.m.
  • Closed weekends

COVID-19 Testing

  • Please go to an assessment centre to be tested, Public Health DOES NOT do testing.
  • If you have been tested, follow the instructions you were given by your clinician. Results can be checked online at covid-19.ontario.ca/. Public Health will call all those who test positive to provide further instruction.

Other ways to contact us

  • If you have a question or concern that is not COVID-19 related that requires an immediate response, please call us at 1-800-265-7293. 
  • Stay connected by following us on Twitter, Facebook , Instagram or YouTube.
  • To provide feedback about a program or service, please use our anonymous electronic comment card.
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