Contact Us

Please note: COVID-19 questions submitted through this form or email will not be answered.

For questions regarding COVID-19, call the Public Health COVID-19 Call Centre

Health-related questions

Including symptoms, close contacts, travel or if you are a health care provider:

  • Call 519-822-2715 ext. 7006
  • Open Monday - Friday, 9 a.m. - 4 p.m.
  • Closed weekends

Non-health-related questions

Including business or workplace concerns, social distancing questions or non-emergency reporting questions:

  • Call 519-822-2715 ext. 4020
  • Open Monday to Friday 9 a.m. – 4 p.m.
  • Closed weekends

COVID-19 Testing

  • Please go to an assessment centre to be tested, Public Health DOES NOT do testing.
  • If you have been tested, follow the instructions you were given by your clinician. Results can be checked online at Public Health will call all those who test positive to provide further instruction.

Other ways to contact us

  • If you have a question or concern that is not COVID-19 related that requires an immediate response, please call us at 1-800-265-7293. 
  • Stay connected by following us on TwitterFacebook , Instagram or YouTube.
  • To provide feedback about a program or service, please use our anonymous electronic comment card.