IPAC Hub Trainings and Resources

Request a service or contact us

Services

Our friendly IPAC team is here to support you. If your facility requires IPAC support and you would like to request a service, or if you have any questions, please email us at congregatesetting@wdgpublichealth.ca.

For urgent IPAC questions or assistance, or for Public Health outbreak management support, please continue to call WDG Public Health at 1-800-265-7293 ext. 4752.

We can support you with:

  • IPAC education and training 
  • Focused audits of IPAC practices
  • Implementation support and strengthening of IPAC practices and programs  
  • Coaching/mentoring for IPAC leads
  • Outbreak management planning and support  
  • Customized templates to streamline your documentation 
  • Support with staff onboarding plans 

Resources

Personal Protective Equipment (PPE)
Hand Hygiene

Environmental Cleaning and Disinfection

Point of Care Risk Assessment (PCRA)

Outbreaks
If you suspect an outbreak, call WDGPH to report.
Daytime: 1-800-265-7293 ext. 4752
After Hours: 1-877-884-8653

The IPAC Hub can provide onsite support prior to or during an outbreak. Support can include auditing assistance or IPAC huddles to relay key IPAC messages with a hands on component. 

For more information on COVID-19 prevention and control please visit Public Health Ontario’s Long Term Care and Retirement Homes or Congregate Living Settings.

Infection Prevention and Control Basics

Training Programs

IPAC Champion Capacity Building Program
NEXT Training Session: February 2025.
Email congregatesetting@wdgpublichealth.ca to register!
  • 4-month capacity building program available to IPAC Leads in Long-Term Care (LTCH) and Retirement Homes (RH) across WDG
  • Each month a new IPAC topic will be covered. Using a hands-on and tailored approach, participants will
    • Learn: attend a monthly meeting to increase knowledge
    • See: learn from the IPAC Hub during on-site facility education
    • DO: Provide education to staff
  • Learn More about our program by watching this short information session
  • Why Participate:
    • Build IPAC capacity and increase base knowledge
    • Improve IPAC practices within your facility
    • Access new tools and resources
    • Build skills and confidence to teach other staff
    • Meet other IPAC leads in the WDG area

What our past participants have said:

“As the lead, this program has helped improve my ability to provide IPAC education to staff”

“I loved the in-person education sessions”

Mentorship Program for Environmental Service Managers
NEXT Training Session: June 2025.
Email congregatesetting@wdgpublichealth.ca to register!

This ongoing mentorship program has been created to support novice environmental service managers. This hybrid program offers two virtual education sessions followed by an onsite component that is tailored to your facility’s needs.

Why participate:

  • Build IPAC capacity and increase knowledge
  • Support with reviewing your department and assessing where your needs are
  • Ideas for training and education for staff
  • Access new tools and resources