November 2018 - Program/Service Information Report - Safe Water Program 2018 Third Quarter

TO: Board of Health
MEETING DATE: November 7, 2018
REPORT NO.: BH.01.NOV0718.C19
PREPARED BY: Shawn Zentner, Manager, Environmental Health
APPROVED BY: Christopher Beveridge, Director, Health Protection
SUBMITTED BY: Dr. Nicola J. Mercer, MD, MBA, MPH, FRCPC, Medical Officer of Health & CEO

Key Points

Health Protection programs conduct annual inspections and disease follow-up.

Strategic Directions & Goals

Service Centred Approach
  • We are committed to providing excellent service to anyone interacting with public health.
Building Healthy Communities
  • We will work with communities to support the health and well-being of everyone.

Operational Plan Objectives

  • WDGPH will complete 100% annual compliance inspections.
  • WDGPH will publicly disclose results of inspections (compliance and complaint).
  • WDGPH will investigate complaints related to an inspected facility.
  • WDGPH will mitigate health hazards and disease transmission based on risk.

Summary of OPHS Program Requirements

OPHS Program: Safe Water


  • To prevent or reduce the burden of water-borne illness related to drinking water. To prevent or reduce the burden of water-borne illness and injury related to recreational water use.


  • Disease Prevention/Health Protection


  • To improve health and quality of life
  • Reduced morbidity and mortality
  • Reducing health inequities among population groups

Accountability Indicators

Accountability Indicators
2018 Safe Water Indicators 2018 Q3 Actual Comment
# of days that fluoride levels were below recommended levels at municipal drinking water systems that add fluoride 0% (0/0) No municipal fluoridated water systems in WDG area
# of drinking water advisories and boil water advisories issued by days advisories were in effect 2 2 boil water advisories issued for 16 and 25 days respectively within the period of July 1 – Sept. 30, 2018
% of the public who use private drinking water supplies who are aware of how to safely manage their own drinking water systems N/A This data cannot be tracked at this time as Ministry of Health and Long-Term Care is defining ‘safely manage’ as related to awareness.
# of small drinking water systems where risk categories change from high risk to moderate or low risk indicating improvement in system performance 0% 0/0 All Small Drinking Water Systems have been assessed as low-risk
% of days per season beaches are posted 0% 0/0 GRCA posts beach water quality:

Performance variance or discrepancy identified:

  • No.


The two BWAs were associated with stand-alone Small Drinking Water Systems not any municipal drinking water systems. All adverse water quality incidents are reported to and investigated by WDGPH.

Related Reports

  • BH.01.SEP0518.C14 2018 Mid-Year Safe Water Program Performance Indicator Summary
  • Safe Water – Recreational Water Use (Jan-Jun 2016) Program/Service Information Report
  • BH.01APR0517.R09 Well Water Health Analytics
  • BH.01NOV0117.R25 Well Water Research Project