Please note that all WDG Public Health offices will be closed to the public starting December 24, 2020 at 4:30 p.m. and will re-open on January 4, 2021. All essential services will continue throughout the holidays including case and contact management for COVID-19. See below for details on specific programs and services during the holidays.
COVID-19 Response and Call Centre
Public Health will continue to respond to the COVID-19 pandemic throughout the holiday closure, including case and contact management.
COVID-19 Call Centre Hours are as follows:
Health-related Questions – 519-822-2715 ext. 7006
- December 21 - 24: 9 a.m. - 4:00 p.m.
- December 25 - 27: Closed
- December 28 - 31: 9 a.m. - 4:00 p.m.
- January 1: Closed
- January 2: 9 a.m. - 3:30 p.m.
- January 3: Closed
- January 4: Back to regular schedule.
Non-health-related Questions - 519-822-2715 ext. 4020
- December 21 - 24: 9 a.m. - 4:00 p.m.
- December 25 - 27: Closed
- December 28 - 31: 9 a.m. - 4:00 p.m.
- January 1 - 3: Closed
- January 4: Back to regular schedule.
Assessment Centre Hours
- Holiday hours and days for the Assessment Centres in WDG can be found on each Asessment Centre page.
- Access your test results online or visit How to get your COVID-19 test result page
Flu and School Vaccination Appointments
Appointments booked for December 29 and 30 will continue as planned (no drop-ins will be accepted). Visit the flu shots, grade 7 immunizations or other school immunizations (ISPA) page for clinic arrival instructions. If you need to cancel your appointment reception staff will be available on December 29 and 30 to assist you. Please call 1-800-265-7293 or 519-822-2715.
Well Water Testing
- Please drop off your water sample by 10 a.m. on Wednesday, December 23. We will resume accepting sample drop-offs when Public Health offices re-open on January 4, 2021.
Dental Services (HSO and Seniors Dental)
- Public Health dental services will be closed for the holidays. For a dental emergency, please contact a dental office or a healthcare provider.
Vaccine Orders
- Orders placed by Thursday, December 17 will be ready for pick-up or delivery the week of December 21, 2020.
- Orders placed between Friday, December 18, and Thursday December 31, will be ready for pick-up or delivery the week of January 4, 2021.
- The last North Wellington delivery will run on December 21 and will resume regular delivery schedule on January 4, 2021.
- The regular vaccination distribution schedule will resume the week of January 4, 2021. If you need to contact Public Health from December 25 to January 4, please call 1-877-884-8653. An on-call manager is available 24 hours a day, 7 days a week.