Public Health strives to meet all accommodation needs. We offer accessibility, accommodation and language supports at Public Health clinics appointments for people with various accommodation needs. See below for more information.
Accommodation Needs
WDG Public Health offers accommodations and supports for those who need it at clinics and appointments including:
- Private, quiet/low-sensory spaces
- No large crowds or line ups
- Longer appointment times
- Support from a translation service: Language interpretation services are available on site for residents who do not speak English, for the hard of hearing or Deaf community and anyone else who needs this service. Please call 1-800-265-7293 ex. 7006 or email access@wdgpublichealth.ca at least two business days prior to your scheduled appointment to request language supports.
- Support person may join you
- Seating while you wait
- Any unique situation not identified here
Please request accommodation at the time of booking your appointment and inform staff upon arrival if you have requested support ahead of time. If you have not requested support ahead of time, please request at your appointment and staff will work with you to meet your needs.
Accessibility at Public Health Clinics
Vaccination clinic accessibility includes:
- Accessible entrances
- Accessible parking
- Accessible washrooms
- Wide corridors
- Ramps
- Available seating for those that cannot stand for long periods
- Drop-off and pick-up areas
- Promotion of a scent free environment
- Wheelchairs (due to limited availability, for those who can bring their own wheelchair, we encourage you to do so)
Contact Us
Please call 1-800-265-7293 ex. 7006 or email access@wdgpublichealth.ca for more information or to request accommodation.