Online booking system issues resolved

Public Advisory

The issues with the online booking system on December 20 have been resolved. Visit

While our vaccine booking help line is booking appointments it is experiencing high call volumes. If you do not get through, please try again later.

  • The Help Line is open Monday to Friday from 8:30 a.m. until 4:30 p.m. (as of December 15, 2021) Please call within these hours to speak to a live agent for help with booking a vaccine appointment or with cancelling or rescheduling your booked appointment.

Please remember that you may also be able to get your booster dose from your primary care provider or a participating pharmacy.

Thank you for your patience as we work to administer booster doses as quickly as possible to WDG residents.