Call Volumes and Test Results

Public Advisory

Please note: Our COVID-19 call centre is experiencing higher than normal call volumes. We are working hard to answer our voicemail messages, by the next business day.  COVID-19 Assessment Centres are appointment only as of Oct. 6.

Test results may take 4-10 days, please keep checking the online portal. 

We are unable to assist with test results for anyone who lives outside of the WDG area, even if you were tested within our area. You must contact your local health unit. 

Please visit our COVID-19 Information pages, as your question may be answered there.