Public Health COVID-19 Call Centre
Health-related questions
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Including symptoms, close contacts, travel or if you are a health care provider:
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Call 519-822-2715 ext. 7006
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Monday - Friday 9 a.m. - 4 p.m.
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Family Day: Open 9 a.m. - 4 p.m.
Non-health-related questions
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Including business or workplace concerns, social distancing questions or non-emergency reporting questions:
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Call 519-822-2715 ext. 4020
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Monday - Friday 9 a.m. – 4 p.m.
Please note, our 1-800 number may experience technical difficulties, so please use our 519 number.
Community Support Services
Guelph and Wellington
- Toward Common Ground - Support during COVID-19
During this time of uncertainty there are programs, services and supports available in your community. The Toward Common Ground - Support during COVID-19 webpage provides a brief summary of many of the community resources available in Guelph and Wellington County.
Resources include: Food Access; Harm Reduction and Addiction Services; Housing and Shelter Support; Income and Employment Support; Indigenous Services; Legal Support; Newcomer and Immigrant Services; Transportation and many more.
- Guelph and Wellington Task Force for Poverty Elimination
- COVID-19 Resource: Guelph Emergency Food Access *last updated June 17, 2020
- COVID-19 Resource: Wellington County Emergency Food Access *last updated June 17, 2020
- The SEED - Emergency Food Home Delivery
Dufferin County
Food Access
- Dufferin Food Share – Collective response to COVID-19
Pick up available at locations in Orangeville, Grand Valley and Shelburne. Drive-thru and walk-thru options also available.
Housing and Shelter Support
- Emergency housing services and resources
- Housing access Dufferin: Information for applications
- Shelters/Transitional housing/homelessness
Newcomer and Immigrant services
Income supports
- Dufferin County – Ontario Works; Programs to assist with rent and utilities
Government of Ontario
- COVID-19: Support for People
- Renting: changes during COVID-19 (coronavirus)
- COVID-19 information for landlords
Legal Support:
- Steps to Justice: Your guide to law in Ontario – COVID-19 updates to service
- COVID-19: Updates on the law and legal services
- COVID-19 Income Assistance
- Legal Aid Ontario - Changes to summary legal advice services at Legal Aid Ontario due to COVID-19 pandemic
- Law Society of Ontario – COVID-19 Response
Government of Canada
Community volunteer opportunities
Are you wanting to volunteer your skills and expertise to help during the COVID-19 crisis? There are essential services that require additional help at this time.
Guelph or Wellington County
Visit PINnetwork.ca to:
- Browse opportunities using the NEW COVID-19 filter
- Create a profile – select Emergency, Crisis & Distress and choose COVID-19. You will receive emails with matched opportunities.
- Follow PIN Network on Twitter and Facebook (@PINnetworkGW)
Dufferin County
Visit Volunteerdufferin.ca to:
- Browse opportunities using the COVID-19 filter. Check back often as this new feature rolls out and opportunities are added.
- Create a profile and select COVID-19 in your Notification Preferences. You will receive emails with matched opportunities.
- Follow Volunteer Dufferin on Twitter and Facebook
Non-emergency reporting
Questions or concerns about:
- Non-Essential Businesses
- Outdoor Recreational Amenities
- Organized Public Events and Social Gathering
- Physical Distancing
- Price gouging reporting
Please call:
- City of Guelph Bylaw Compliance and Enforcement: 519-837-2529
- Guelph Police: 519-824-1212 or TTY 1-866-513-8062
- OPP: 1-888-310-1122
- Orangeville Police: 519-941-2522
- Shelburne Police: 519-925-3312 x1