Community Supports and Contacts

Public Health COVID-19 Call Centre

Health-related questions

  • Including symptoms, close contacts, travel or if you are a health care provider:

  • Call 519-822-2715 ext. 7006

  • Monday - Saturday 9 a.m. - 4 p.m.

  • Sunday - closed

Non-health-related questions

  • Including business or workplace concerns, social distancing questions or non-emergency reporting questions:

  • Call 519-822-2715 ext. 4020

  • Monday-Friday 9 a.m. – 4 p.m.

Please note, our 1-800 number continues to experience technical difficulties, please use our 519 number.

COVID-19 Symptoms

Community Support Services

Guelph and Wellington

During this time of uncertainty there are programs, services and supports available in your community. The Toward Common Ground - Support during COVID-19 webpage provides a brief summary of many of the community resources available in Guelph and Wellington County.  

Resources include: Food Access; Harm Reduction and Addiction Services; Housing and Shelter Support; Income and Employment Support; Indigenous Services; Legal Support; Newcomer and Immigrant Services; Transportation and many more. 

Dufferin County

Food Access​

Dufferin Food Share has a new delivery service coming on board. Here is the referral form that service providers need to fill out.  We are asking that referrals be made for the following reasons:

  • Mobility Issues
  • Immune Compromised
  • Quarantined
  • Socially Isolated, lacking resources to obtain food Deliveries by referral from an agency only at this time.

Deliveries by referral from an agency only at this time. E.g. SHIP (Services & Housing in the Province), DAFHT (Dufferin Area Family Health Team), Police Services (OPP, OPS), Paramedics, DCAFS (Dufferin Children and Family Services), Hospital/other Social Worker, etc

Referrals need to be submitted by noon for delivery the following day. We will deliver Monday/Tuesday/Thursday/Friday between 1:30 and 4:30 pm.  Orders that are received on Tuesday will be delivered Thursday and orders received on Friday will be delivered Monday.

Housing and Shelter Support

Newcomer and Immigrant services​

Income supports

Government of Ontario

Legal Support:

Government of Canada

Community volunteer opportunities

Are you wanting to volunteer your skills and expertise to help during the COVID-19 crisis? There are essential services that require additional help at this time.

Guelph or Wellington County

Visit PINnetwork.ca to:

Dufferin County

Visit Volunteerdufferin.ca to:

  • Browse opportunities using the COVID-19 filter. Check back often as this new feature rolls out and opportunities are added.
  • Create a profile and select COVID-19 in your Notification Preferences. You will receive emails with matched opportunities.
  • Follow Volunteer Dufferin on Twitter and Facebook

Non-emergency reporting

Questions or concerns about:

  • Non-Essential Businesses
  • Outdoor Recreational Amenities
  • Organized Public Events and Social Gathering
  • Physical Distancing
  • Price gouging reporting

Please call:

  • City of Guelph Bylaw Compliance and Enforcement: 519-837-2529
  • Guelph Police: 519-824-1212 or TTY 1-866-513-8062
  • OPP: 1-888-310-1122
  • Orangeville Police: 519-941-2522
  • Shelburne Police: 519-925-3312 x1

Municipal offices