Housing, Insect/Rodent or Garbage Investigations

Policy

Category: Health Hazard Prevention and Management
Subject: Housing, Insect/Rodent or Garbage Investigations
Division: N/A
Policy Number: CA.84.01.102
Effective Date: Apr. 2006

POLICY STATEMENT

It is the policy of Wellington-Dufferin-Guelph Public Health to prevent or reduce the burden of illness and decrease heath outcomes from health hazards associated with housing, insect/rodent or garbage complaints in accordance with the most current version of the Health Hazard and Prevention Protocol the Risk Assessment and Inspection of Facilities Protocol, and the Identification, Investigation and Management of Health Hazards Protocol under the Ontario Public Health Standards and the Health Protection and Promotion Act.

 

 

REFERENCES AND RELATED FORMS, POLICIES AND PROCEDURES

CA.84.02.102   Housing, Insect/Rodent or Garbage Investigations
Health Hazard and Prevention Protocol
Risk Assessment and Inspection of Facilities Protocol
Identification, Investigation and Management of Health Hazards Protocol
Ontario Public Health Standards
Health Protection and Promotion Act.

APPROVED BY

Rob Thompson 


Procedure

Category: Health Hazard Prevention and Management
Subject: Housing, Insect/Rodent or Garbage Investigations
Division: N/A
Procedure Number: CA.84.02.102
Effective Date: Apr. 2006

PROCEDURE

  1. Follow the procedure CA.84.02.101 General Procedure for Investigating a Health Hazard Complaint.
  2. Follow the procedure CA.84.02.108 General Procedure for Investigating Bed Bug Complaints if the concern/complaint is specific to bed bugs.
  3. In investigating the complaint make a referral as appropriate to one or more of the following agencies:
  1. The Public Health Inspector (PHI) shall identify him/herself to the owner/operator and state the reason for the visit. The owner/operator or designate present is provided the opportunity to accompany the PHI during the inspection.
  2. Use the CSR electronic form in Hedgehog to conduct the inspection.  Refer to the Hedgehog User Manual as required.
  3. Conduct a site visit and inspection of the premise/location named in the complaint.
  4. Through risk assessment and investigation, determine the validity of the complaint.  If a health hazard exists, identify corrective measures.  Ensure that corrective action is taken promptly to eliminate, reduce or minimize the health hazard.
  5. If necessary, prior to taking any legal action, consult with the Manager for the Health Hazard Program or the Director, Health Protection.  Legal action may be considered where the complainant is a tenant of a rental property where the owner is reluctant or unwilling to address the health hazard.

REFERENCES AND RELATED FORMS, POLICIES AND PROCEDURES

CA.84.01.102  Housing, Insect/Rodent or Garbage Investigations
CA.84.02.101 General Procedure for Investigating a Health Hazard Complaint.
CA.84.02.108 General Procedure for Investigating Bed Bug Complaints
Health Protection and Promotion Act.

APPROVED BY

Rob Thompson