Food Recall in Institutions and Daycares

Policy

Category: General Health Protection
Subject: Food Recall in Institutions and Daycares
Division: N/A
Policy Number: CA.86.01.108
Effective Date: December 9, 2013

POLICY STATEMENT

It is the policy of the Wellington-Dufferin-Guelph Public Health (WDGPH), Control of Infectious Diseases (CID) program, to advise hospitals, daycares, long-term care homes (nursing homes) and retirement homes of food recalls when the Canadian Food Inspection Agency (CFIA), the Ministry of Health and Long-Term Care (MOHLTC) and/or Public Health Ontario (PHO) have identified these institutions as potentially having received recalled food items. 

SCOPE

This policy applies to all WDGPH employees working in the CID program.

RESPONSIBILITIES

Management will:
  • Advise CID employees if individual institution notification of a food recall has been specifically requested by PHO and/or the MOHLTC, or the CFIA;
  • Advise Program Assistant when a food recall notification will be added to the outbreak bulletin which is distributed to long-term care homes, retirement homes, and/or daycares;
  • Ensure that a food recall requiring notification of high-risk institutions (e.g., hospitals, long-term care homes, retirement homes, or daycares) has also been posted on the WDGPH website; and
  • Direct when recalls require contacting individual institutions by email or phone.
Employees will:
  • When directed by Manager, notify by email or phone all daycares, long-term care homes, retirement homes, and hospitals about the details of the food recall, as well as any other institutions identified in the recall requested by the CFIA, MOHLTC, or PHO;
  • Advise institutions of the proper handling and disposal of recalled food;
  • Maintain documentation of all contact with facilities regarding the specific food recall;
  • Advise Manager/Supervisor if notification of an institution has been unsuccessful after seven hours/one shift;
  • Document in the facility or daycare’s file the details of the recall; and
  • The Program Assistant will maintain a file on recalls which indicates how the recall was addressed by WDGPH (e.g., added to outbreak bulletin, notification by phone).

DEFINITIONS

Institution – Hospitals, long-term care homes, retirement homes, daycares and any additional institution specifically named in the food recall request.

REFERENCES AND RELATED FORMS, POLICIES AND PROCEDURES

Corresponding Procedure:  CA.86.02.108  Food Recall in Institutions and Daycares
CA.50.01.101 and CA.50.02.101 Documentation Practices
CA.80.01.111 and CA.80.02.111 Food Recall
CA.86.01.105 and CA.86.02.105 Documentation
Food Safety Protocol, 2008 (or as current)
Food Premises Regulation (O. Reg 562)
Health Protection and Promotion Act

APPROVED BY

Rob Thompson  

 


Procedure

Category: General Health Protection
Subject: Food Recall in Institutions and Daycares
Division: N/A
Procedure Number: CA.86.02.108
Effective Date: December 9, 2013

PROCEDURE

  1. Food recalls shall be conducted in accordance with the Food Safety Protocol (Ontario Public Health Standards).  A copy of  this may be found online at:
    http://www.health.gov.on.ca/en/pro/programs/publichealth/oph_standards/d…
  2. Up-to-date contact information for all facilities will be maintained by the Control of Infectious Diseases (CID) Program Assistant.  An Information Update Form will be sent to all daycares, retirement homes, and long-term care homes every January to collect the most up-to-date information.
  3. Upon notification of a food recall, the CID Program Assistant will send an email notification to all area daycares, long-term care homes, retirement homes, and hospitals through an email distribution list.  If other facilities, such as group homes require notification as indicated in the recall, they will be notified by email or phone.  If an email is undeliverable (e.g., the recipient is out of the office), the PHI or PHN assigned to that facility will be notified by the Program Assistant and they will complete the notification by phone.  If a facility does not have, or has not provided WDGPH with, an email address, the PHI or PHN assigned to that facility will notify the facility by phone.
  4. An updated Outbreak Bulletin with the food recall alert will be distributed to retirement homes, long-term care homes, and/or daycares as indicated. The Outbreak Bulletin will provide the food recall notice and provide a website address for institutions/daycares to access for more detailed information.
  5. When indicated, information about the food recall will be provided to Communications to post on the WDGPH website.
  6. Each food recall shall have its own documentation folder, compiled by the CID Program Assistant.  The folder will contain:
  • Copies of emails sent and/or received;
  • Notes by the PHI or PHN indicating attempts to contact;
  • A summary checklist indicating which facilities were contacted, on what date, and by whom.  If certain facilities were not contacted (e.g., they don’t serve the type of food included in the recall), this will be indicated on the summary checklist, as well;
  • Any Outbreak Bulletins containing details of the food recall; and
  • Will be retained as per WDGPH policy CA.50.01.101 Documentation Practices.

REFERENCES AND RELATED FORMS, POLICIES AND PROCEDURES

Corresponding Policy CA.86.01.108  Food Recall in Institutions and Daycares
CA.50.01.101 and CA.50.02.101  Documentation Practices
CA.80.01.111 and CA.80.02.111  Food Recall
CA.86.01.105 and CA.86.02.105  Documentation
Food Safety Protocol, 2008
(or as current)
Food Premises Regulation (O. Reg 562)
Health Protection and Promotion Act

APPROVED BY

Rob Thompson