Clinical Services Offered On-Site


Category: Clinical Services
Subject: Clinical Services Offered On-Site
Division: N/A
Policy Number: CA.72.01.600
Effective Date: October 26, 2017


Clinical services are offered by a team of providers, including nurses, primary care physicians and clinical support. Most services are provided at no cost to the client; however, there is a fee for travel health services, non-publicly funded vaccines, TB skin testing and the purchase of contraceptive products.

Clinical services are offered through booked appointments, however, if scheduling allows, drop in clients are accepted. It is our priority to strive for excellent customer service to all clients at our clinical service sites.

The following services are offered at Wellington-Dufferin-Guelph Public Health (WDGPH) clinics:

  • Immunization for publicly and selected non-publicly funded vaccines;
  • TB skin tests;
  • Travel counseling and vaccines*;
  • STI testing, counseling and treatment;
  • Standard and anonymous HIV testing and counseling (including point-of-care testing at designated sites);
  • Birth control method counseling;
  • Pregnancy tests and options counseling;
  • Emergency contraception; and
  • Birth control pills, Depo Provera, transdermal patch and vaginal ring at reduced costs for clients < 24 years old.

* will not be seen as a drop-in client due to pre-visit requirements.

Condoms and Harm Reduction supplies are distributed anytime during office hours.

There is no age limit for clients coming to the clinic, except for client’s age 25 years and older requesting primary care provider services for the purpose of contraception. These clients will be referred to a community primary care provider for comprehensive medical care.

There is no age limit for Transmen to access pap testing and birth control. 

Special Circumstances:

Clients 25 and older will be eligible for services but informed that they must find a community care provider within the next year for ongoing care if they:

  • are current clients with a history of abnormal pap results that require colposcopy until there is a pattern of normal pap smear results;
  • have developmental delays or mental health challenges that in the nurse’s judgment would have barriers to accessing traditional health care services; or
  • have documented barriers to accessing male physicians due to cultural issues, history of sexual assault, etc.


This policy applies to providers, including nurses, primary care physicians and clinical support staff and student nurses assigned to Clinical Services.


Corresponding Procedure:  N/A 


Manager, Clinical Services


Director, Community Health and Wellness